Affordable Plans: The free tier (40 drives/month) and reasonably priced unlimited plan are considered good value for freelancers and small businesses.
Battery Efficiency: Users note that the app doesn’t drain the phone battery significantly while tracking.
Time-Saving: Professionals appreciate how MileIQ eliminates the need for spreadsheets and manual mileage tracking.
Accurate, Tax-Ready Reports: Many reviewers highlight the convenience of generating IRS-compliant reports for tax deductions and reimbursements.
Ease of Use & Automation: Users love that MileIQ runs in the background and automatically logs trips without manual input. The swipe-to-classify feature is praised for its simplicity.
Customer Support: Several reviews cite slow or unresponsive support when resolving technical or billing issues.
Cancellation Issues: Users mention difficulties canceling subscriptions and auto-renewal frustrations.
Inaccurate Mileage: Complaints include mileage discrepancies, sometimes off by 10–20%, which can affect deductions.
Missed or Split Trips: Some users report that the app occasionally fails to log short drives or splits longer trips into multiple segments.
