Interface: User-friendly and intuitive; easy for both technical and non-technical users.
Onboarding: Guided setup takes less than 5 minutes; zero downtime during deployment.
Dashboard: Clean layout with real-time threat visibility and compliance metrics.
WAF Effectiveness: Strong protection against OWASP Top 10, zero-day threats, and bot attacks.
DDoS Mitigation: Built-in scrubber and AI-based traffic filtering work reliably.
Virtual Patching: Vulnerabilities are patched quickly, often within 72 hours using SwyftComply.
API Security: Positive security model and OpenAPI discovery are praised by developers.
Technical Support: 24/7 managed support team is responsive and knowledgeable.
Manual Penetration Testing: Included in Premium and Enterprise plans; helps uncover complex vulnerabilities.
Custom Rules: Users appreciate the ability to define unlimited custom firewall rules.
Pricing: Competitive and transparent; billed only for clean traffic.
Scalability: Cloud-native architecture allows seamless scaling across multiple apps.
Compliance: Meets PCI DSS, ISO 27001, GDPR, SOC 2, and CERT-In standards.
Certificate Installation: Users report difficulty installing third-party SSL certificates.
Documentation: Certificate setup guides lack clarity and step-by-step visuals.
Advanced Features: Some users find features like DNSSEC and API protection under-documented.
Rule Flexibility: Custom firewall rules could benefit from more granular control options.
Response Time: While generally strong, some users mention occasional delays in ticket resolution.
Severity Handling: Lower-severity issues may take longer to resolve than expected.
