EnquiryBot is a UK-based SaaS company specializing in Conversational AI and lead generation software. It offers a fully managed chatbot solution that helps businesses automate customer interactions, qualify leads, and manage enquiries across multiple channels. The platform is designed to simulate human-like conversations using AI, enabling businesses to engage website visitors, collect relevant data, and route enquiries to the appropriate team members—all in real time.
EnquiryBot operates under the legal entity EB Tech Ltd, with its headquarters in Woking, Surrey, United Kingdom, and a secondary office in Dublin, Ireland. In 2024, it expanded into India with the incorporation of EnquiryBot Technologies India Private Limited, headquartered in New Delhi.
EnquiryBot was founded in 2018 by Elliot Hamilton and John King, both of whom continue to serve as directors. The company started with a vision to simplify and automate the lead generation process for small and medium-sized businesses. Over the years, it has grown steadily, serving clients across sectors such as healthcare, hospitality, retail, and professional services.
Despite its growth, EnquiryBot remains a bootstrapped company with no external funding or venture capital investment to date. It has maintained a lean team, with employee counts ranging from 3 to 1, depending on the region and operational scale.
EnquiryBot’s core product is a custom-built AI chatbot that automates customer engagement and enquiry management. Key features include:
The platform is offered as a fully managed service, meaning the EnquiryBot team handles setup, customization, and ongoing optimization for each client.
Recent updates include:
These features reflect EnquiryBot’s commitment to evolving its platform based on user feedback and market needs.
EnquiryBot emphasizes customer-centricity, simplicity, and automation. Its slogan—“Save Time | Get Organised | Make More Sales”—captures its mission to help businesses reduce manual work and increase revenue. The company is known for its responsive support team, which works closely with clients to build bots tailored to their specific needs.
User reviews consistently highlight the team’s helpfulness, flexibility, and proactive approach, suggesting a culture rooted in collaboration and continuous improvement.
EnquiryBot serves a diverse user base across industries such as:
The platform is especially popular among SMBs and mid-sized enterprises looking for affordable, scalable automation tools. While there is no formal community forum, EnquiryBot maintains a knowledge base, help center, and live support, fostering a strong service-oriented relationship with its users.
