Workiz

Workiz is a cloud-based field service management platform designed to help small and midsize service businesses streamline their operations. It offers a wide range of features including job scheduling, dispatching, invoicing, and payment processing—all accessible through a user-friendly dashboard. The platform includes a built-in phone system with smart call routing and automated messaging, enhancing communication between teams and clients. Workiz also integrates AI through its Genius toolkit, which powers smart messaging, call insights, and an AI assistant named Jessica that can handle customer calls and book jobs. Additional features include online booking, inventory tracking, lead management, and mobile access for technicians in the field. With customizable workflows and integrations with tools like QuickBooks, Workiz helps businesses improve efficiency, reduce manual tasks, and deliver better customer service.