Viably Working Capital

The typical implementation process for Viably Working Capital software involves several key steps:

1. Initial Consultation and Onboarding:

   • Discuss the specific needs and challenges of your business.

   • Review funding options, financial goals, and how the software can integrate with your existing systems.

2. Integration:

   • Link your online bank account with your e-commerce platform.

   • Customize settings to tailor the service to your business model. This may involve adjusting financial tracking features or aligning it with your sales strategy.

   • Viably supports integration with multiple marketplaces and e-commerce systems​

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3. System Setup:

   • Set up user accounts and permissions, ensuring that team members can access relevant data.

   • Configure cash flow management and funding tools to meet business needs, especially for working capital and growth financing​

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4. Testing and Troubleshooting:

   • Perform tests to ensure smooth data synchronization and that transactions are processed efficiently.

   • Viably offers ongoing support for troubleshooting issues during this phase​

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5. Ongoing Support and Scaling:

   • As your business grows, Viably’s system can scale to accommodate evolving financial tools and platforms.

   • Support is available 24/7 to assist with any issues​

Viably Working Capital customization process:

1. Tailored Solutions: Custom softwareis built fromscratch to meetthe unique requirementsof a business, ensuring thatit fully alignswith the company'sprocesses andgoals.

2. Scalability: Customsoftware canbe designed toscale with thebusiness, allowingfor the additionof new featuresand capabilitiesas the businessgrows.

3. Integration: Customsolutions canseamlessly integratewith existingsystems and workflows, enhancing operationalefficiency andreducing theneed for multiplesoftware solutions.

4. Security: Customsoftware oftenprovides betterprotection againstexternal securitythreats, as itis not publiclyavailable andcan include robustsecurity measurestailored to thebusiness's needs.

Viably Working Capital training and supports:

1. Initial Consultation and Setup: The process begins with an initial consultation to understand the specific needs of the business and set up the software accordingly.

2. Data Integration: The client's existing data is integrated into the Funding Gates platform, ensuring a seamless transition.

3. Customization and Configuration: The software is customized and configured to align with the client's workflows and preferences.

4. Comprehensive Training: Training sessions cover all aspects of the software, from basic navigation to advanced features, ensuring that users can fully leverage the platform's capabilities.

5. Ongoing Support: After the software goes live, ongoing support is provided to address any issues or questions that may arise, ensuring continued success with the platform.

Viably Working Capital security measures:

1. Encryption: Alllaptops are protectedwith disk-level encryption, and mobile devicesare centrallymanaged and configuredwith securitypolicies thatenforce deviceencryption andpasswords. Thisensures thatdata is protectedboth at restand in transit.

2. Access Controls: The softwareenforces passwordcontrols andrequires Multi-Factor Authentication(MFA) for accessingresources. Accessto servers andother IT infrastructureis limited toappropriate administrationstaff and isreviewed andapproved by ITmanagement.

3. Physical Security: Measures includesecure creationand deletionof user accounts, processes todisable and/or deleteaccounts forterminated personnel, and physicalprotection controlsfor devices.

4. Monitoring andLogging: Securitylogs from productionsystems are configuredto alert thesecurity operationscenter when asecurity-related eventis detected. Allalerts are reviewedby qualifiedcybersecurityanalysts andresponded toas necessary.

5. Vulnerability Scanning and Penetration Testing: Periodic assessmentsof IT systemsare performed, including externalpenetration testsby qualifiedthird parties. Results areremediated asneeded to ensureongoing security.

6. Third-Party RiskManagement: Vendorsconsidered high-risk are assessedas part of thethird-party riskmanagement program, which includescompleting questionnairesand providingthird-party auditsor attestation reports.

Viably Working Capital Update frequencies:

1. Regular Updates: Updates are typically delivered electronically and can be installed manually or automatically. This ensures that the software remains up-to-date with the latest security patches and improvements.

2. Automated Retrieval: Enterprise-class security solutions are centrally managed and configured to automatically retrieve updates, ensuring that all systems are consistently protected against new threats.

3. Best Practices: Users are encouraged to follow best practices for installing updates, such as regularly checking for updates manually, ensuring a stable internet connection during updates, and being patient during the update process to avoid incomplete installations.

Viably Working Capital data ownership:

1. Data Ownership: Users retain ownership of their data, and the software includes provisions to ensure that data can be securely transferred or ported to other platforms if required.

2. Data Portability: The policy facilitates the ability to move data across different platforms, promoting user choice and competition. This includes providing access to data in real-time through high-quality application programming interfaces (APIs).

3. Compliance with Regulations: The policy aligns with data portability requirements under regulations such as the EU's GDPR, ensuring that users can exercise their rights to access and transfer their data without unnecessary restrictions.

1. Contract Renewal:

   • Contracts are typically renewed automatically unless specified otherwise.

   • Users are notified in advance of the renewal date and can choose to renew or cancel their subscription.

2. Cancellation Policy:

   • Users can cancel their subscription by providing written notice, usually one month before the renewal date.

   • If cancellation is requested within a specified period (e.g., 14 days), users may be entitled to a refund, subject to certain conditions.

   • In exceptional circumstances, such as misuse of the service or abusive behavior, Funding Gates reserves the right to terminate the contract early without a refund.

3. Refunds: Refunds are generally not provided for cancellations made after the cooling-off period unless exceptional circumstances apply.

Viably Working Capital adheres to the following compliance standards:

1. Data Security:

   • Encryption of data at rest and in transit.

   • Multi-Factor Authentication (MFA) and access controls.

   • Regular security audits and penetration testing.

2. Regulatory Compliance:

   • Compliance with data protection regulations such as GDPR, HIPAA, and PCI DSS.

   • Adherence to industry best practices for data security and privacy.

3. Open Access Policy: Funding Gates follows an open access policy for research articles and data, ensuring that all funded research is freely available and openly licensed under Creative Commons Attribution 4.0 International License (CC BY 4.0).