Uniguest is a global leader in digital engagement technologies, specializing in digital signage, IPTV (Internet Protocol Television), and enterprise video solutions. The company serves a wide range of industries including hospitality, senior living, corporate, and more. Uniguest offers secure, innovative, and highly customizable software platforms aimed at enhancing audience engagement globally. The company prides itself on providing 24/7 customer support through its dedicated UCrew team and operates one of the largest product engineering and R&D teams in the industry.
Uniguest's origins date back to 1986 when it was founded as U.S. Hospitality, focusing initially on advertising-based guest directories. The company underwent a merger and rebranded as Uniguest in 2009. Growth accelerated through acquisitions and expansion into new technology areas. In 2013, Uniguest was acquired by Atlantic Street Capital, a private equity sponsor. Since then, the company has continued to grow significantly by launching new platforms and acquiring technology providers in related segments.
Uniguest has been privately held, with the most notable funding event being the acquisition by Atlantic Street Capital. In 2021, Comvest Credit Partners provided a $190 million senior secured credit loan to fund Uniguest's growth and acquisition strategy. Public valuation details are not disclosed, but this investment highlights strong financial backing aimed at scaling the business.
Uniguest serves a diverse global customer base that includes hospitality companies, senior living communities, corporate clients, and more. Their user community benefits from a range of interactive applications such as Uniguest Community Apps, which connect residents, staff, and families in senior living environments with event schedules, dining menus, directories, messaging, forms, and more — accessible anytime and anywhere. Integration with popular digital assistants like Alexa further enhances accessibility.
