Ease of use: Rated 4.8/5 for usability; users find the interface intuitive and simple to navigate
Customer service: Also rated 4.8/5, with reviewers praising responsive and helpful support teams.
Efficiency in hiring: Many users note that TwoLink helps reduce time-to-hire and improves candidate quality by streamlining assessments.
Cost savings: Reviewers mention that the platform’s efficient approach to talent acquisition leads to both time and cost savings
Customization: HR managers appreciate the ability to tailor assessments to specific roles and industries.
Technical glitches: Multiple users report that images failed to load during assessments, forcing candidates to guess answers
Impact on scoring: Reviewers worry that these glitches negatively affect candidate scores and hiring outcomes.
Reliability concerns: Some users feel that technical issues undermine the credibility of the assessments.
Hiccups in implementation: A few HR directors noted challenges during rollout, with delays or errors in test delivery.
Candidate experience: Complaints suggest that glitches can frustrate applicants and reduce confidence in the hiring process.
