Extremely User-Friendly and Quick to Implement: Users frequently praise the platform's intuitive interface, making the complex process of measuring and reducing emissions manageable, even for teams new to carbon accounting.
Seamless Onboarding and Guidance: The onboarding process is often described as smooth and quick, with many appreciating the availability of 100+ expert-created how-tos and guides to build an ESG strategy and take climate action.
Comprehensive Carbon Accounting: The software is highly effective at simplifying the calculation and tracking of Scope 1, 2, and 3 GHG emissions across various inputs (buildings, vehicles, products, etc.).
Strong Reporting & Compliance: The platform simplifies sustainability reporting and disclosures across multiple frameworks, such as the GHG Protocol and CDP, enabling users to generate audit-ready reports.
Excellent Customer Support: Users consistently rate the customer service highly, noting that the team is fast, responsive, and accommodating, providing hands-on support and clear instructions.
Tricky Data Connectivity for Utilities: Connecting directly to electricity company integrations can sometimes be difficult or not possible, requiring manual data upload in some cases.
Limited Bulk Data Management: Some users wish for more flexibility in the data upload and management process, such as the ability to make bulk changes easily once data has been uploaded.
Initial High Cost (for smaller businesses): While most agree the return on investment is worthwhile, the initial cost can be relatively high for very small businesses or those just starting their sustainability journey.
