Customer Support (Generally Responsive) Many users report helpful and prompt assistance, especially on higher-tier plans.
Strong Integrations Positive feedback often mentions seamless integration with Xero, QuickBooks, Sage, and NetSuite, which simplifies accounting workflows.
Time-Saving Automation Features like receipt capture, OCR for invoices, and automatic reconciliation are appreciated for reducing manual work and speeding up month-end close.
Real-Time Control & Visibility Many reviewers highlight the ability to set granular spending limits, monitor transactions instantly, and freeze cards when needed.
Ease of Use Users praise Soldo’s intuitive interface and simple onboarding process, making it easy for finance teams and employees to adopt quickly.
Reporting Limitations Requests for better reporting tools, advanced analytics, and more customizable dashboards are common.
Card Blocking & False Fraud Alerts A few users report cards being blocked unnecessarily, causing inconvenience during critical purchases.
Hidden Fees & Charges Negative reviews mention unexpected costs, such as withdrawal fees or charges for certain transactions.
Login & Access Issues Occasional login errors and session timeouts frustrate users, especially during peak usage.
Customer Support Delays Some users complain about slow response times or inconsistent support quality, particularly on basic plans.
