Ease of Use: Users consistently praise Occupier for its intuitive and user-friendly interface. Navigation and document management are straightforward, even for non-technical users.
Customer Support: The support team, including account reps and implementation specialists, is described as responsive, knowledgeable, and helpful. Onboarding and setup assistance are highly rated.
Implementation & Setup: Smooth onboarding process with the ability to import existing lease data. Quick setup and minimal learning curve.
Value for Money: Competitive pricing compared to alternatives like LeaseQuery and Visual Lease. Offers good functionality for the cost.
Collaboration & Accessibility: Cloud-based deployment allows multiple departments to access and share data. Supports hybrid work models with desk and meeting room booking features.
Limited Customization: Some users feel the interface lacks flexibility and customization options, especially in deal management screens.
Support Workflow: Issue escalation can be unclear; users sometimes don’t know who to contact for specific problems. No in-app issue reporting—users must rely on email communication.
