Name: metricVOICE
Brand: MetricVoice
SKU: 6909655cc3e3c64791098487
Rating: 4.5 (211 reviews)

طالب بملفك الشخصي

metricVOICE

بواسطة MetricVoice

البدائل

الفئات المرتبطة

Artificial Intelligence Software

Speech Recognition Software

نظرة عامة على شركة metricVOICE للبرمجيات

metricVOICE is a cloud-based business communication platform that provides advanced VoIP services, call management, and unified collaboration tools for organizations of all sizes. It offers features such as intelligent call routing, voicemail-to-email, call recording, analytics, and CRM integration to enhance communication efficiency and customer service. The platform supports both desktop and mobile devices, enabling seamless connectivity for remote and in-office teams. metricVOICE also delivers detailed reporting and performance insights, helping businesses optimize operations and improve team productivity. With its scalable architecture, strong security measures, and reliable cloud infrastructure, it provides a comprehensive and cost-effective communication solution for modern enterprises.

التأسيس والنمو

metricVOICE is a cloud-based communications and business phone system provider, founded to offer VoIP, unified communications, and advanced call management solutions tailored to modern enterprises.
The platform was developed under the Metric Systems Group, leveraging expertise in telecommunications and IT infrastructure to create a scalable UCaaS platform for small, medium, and large organizations.
Over the years, metricVOICE has expanded its services across North America, delivering enterprise-grade VoIP features with a focus on business productivity, analytics, and mobility.
The company’s growth is driven by its data-centric approach—using call metrics, analytics, and reporting tools to help organizations optimize communications and performance.

التمويل والتقييم

عروض ومميزات المنتجات

VoIP Business Phone System: Cloud-hosted telephony solution with HD voice and customizable call flows.
Unified Communications Platform: Integrates voice, video, messaging, and conferencing for seamless collaboration.
Advanced Call Analytics: Real-time and historical data reporting for tracking call performance and usage trends.
Interactive Voice Response (IVR): Automated menus and routing to improve caller experience.
Call Recording and Monitoring: Enables quality control, training, and compliance tracking.
Softphone and Mobile Apps: Access via desktop or mobile for flexible remote and hybrid work environments.
CRM Integration: Connects with Salesforce, HubSpot, and other business management tools.
Multi-Location Support: Designed to unify communication across distributed teams and branches.
Scalable Architecture: Supports growth with flexible seat and feature expansion.

الاستحواذات وتوسيع المنتجات

Not available.

metricVOICE Al والميزات الجديدة

AI-Powered Speech Analytics: Enables keyword tracking, sentiment analysis, and call categorization.
Enhanced Dashboard Reporting: Custom metrics and data visualization for business insights.
Multi-Channel Communication: Combines voice, text, and email communication from one platform.
Call Quality Optimization Tools: Includes jitter and latency monitoring for network health.
Role-Based Access Control: Improved user management and security administration.

ثقافة الشركة وقيمها

The company emphasizes a data-driven, customer-focused culture, prioritizing measurable communication outcomes.
Core values include innovation, transparency, responsiveness, and service reliability.
Employees are encouraged to contribute to continuous improvement and technological advancement in VoIP and analytics.
The organization focuses on building lasting client relationships through proactive support and tailored solutions.

المجتمع وقاعدة المستخدمين

metricVOICE serves businesses across various sectors, including retail, professional services, and technology firms.
It is especially popular with data-focused organizations seeking detailed visibility into communication metrics.
The user community benefits from training, onboarding assistance, and dedicated account support.
Customers value the platform for its combination of telephony reliability and actionable analytics that drive business intelligence.