Dock Health is a purpose-built, HITRUST-certified, HIPAA-compliant productivity and workflow automation platform for healthcare organizations of all sizes. It acts as an administrative hub supporting team-based task tracking, process automation, secure collaboration, and electronic health record (EHR) integrations. The software is cloud-based and available via web and mobile applications.
Founded in 2020, Dock Health was spun out of Boston Children’s Hospital’s innovation department to address healthcare workflow inefficiencies.
Raised a total of $8.6M over 7 funding rounds, including a $5M round in May 2023 led by MassMutual’s MMC Catalyst Fund with participation from DaVita Venture Group and August Capital.
Key modules include HIPAA-compliant task and workflow management, collaboration tools, robust automations (Smartflows), EHR/EMR integrations (Epic, athenahealth, Oracle Health), secure mobile and web access, Dock Forms (digital patient intake), and Dock Analytics (workflow insights).
Latest features include Dock Intelligence (AI-powered task summarization, smart task discovery, workload prioritization), advanced patient relationship management, and seamless data interoperability.
Dock Intelligence integrates generative AI for summarizing tasks, surfacing hidden work items, and managing task prioritization at scale, enabling more efficient documentation, task assignment, and EHR communication.
Expanded support for ready-to-use forms, modular integrations with more EHRs/CRMs, and deeper analytics for monitoring workflow performance and patient coordination.
Culture prioritizes support for care teams, clinician wellness, and anti-burnout principles—summed up as “care for the caregivers” and accountability as infrastructure.
Strong emphasis on diversity, ethical operations, and inclusion; proactive engagement with customer needs and continuous feedback cycles drive product evolution.
Serves thousands of healthcare professionals and organizations—from solo clinics and digital health providers to multi-location hospital systems and referral networks.
Trusted by institutional leaders such as Mayo Clinic Platform, Mass General Brigham, and additional specialty practices for secure, scalable workflow management.
