Daxko Accounting
بواسطة Daxko, LLC
Typical Daxko Accounting implementations:
Discovery & scoping: Collect requirements (funds, branches, programs, reporting, integrations, data migration scope) and confirm the chart of accounts and GL report groupings for Daxko Accounting and any linked Daxko Core/Operations environments.
Environment setup: Daxko provisions the accounting environment, enables the Daxko Accounting integration in Core/Operations, and configures high-level organizational settings and security model.
Configuration of GL & security: Configure GL account structure, fund, and department dimensions, access permissions, and role-based security using Daxko’s configurable access/permissions and flexible chart of accounts.
Data migration & opening balances: Import or manually enter starting balances, key master data, and verify that daily/period close files from Operations/Core map correctly into Daxko Accounting (success/pending/fail statuses).
Reporting & budgeting setup: Build or adapt standard nonprofit reports (by fund, branch, department, program) and set up budgets/forecasting, carryover budgets, and comparative reports needed for leadership.
Training & parallel run: Train finance staff on daily processing, period close, and reporting; many Ys run a short parallel period or daily-close verification to validate imports and processes before full cutover.
Daxko Accounting can be configured in several areas to fit specific nonprofit business needs, especially around structure, security, and reporting.
Cash or accrual setup that can be configured to match your preferred accounting basis and synced with your operational system (e.g., Daxko Operations/Core).
Flexible chart of accounts with configurable general ledger code components, allowing you to design account segments for funds, branches, programs, or departments.
Fund accounting that lets you track restricted and unrestricted funds and report on them separately as required by nonprofit standards.
Configurable access and permissions so different roles (finance, leadership, program staff, auditors) see and edit only what they need.
Role-based setup that supports multi-branch or multi-department organizations, controlling access by association, branch, department, program, or fund.
Custom and built‑in reports that can be tailored to show financial stability and performance by fund, branch, department, and program.
Customizable financial reports and dashboards, including comparative and multi‑year reports for budgets, forecasts, and variance analysis.
Export options (e.g., to Excel or PDF) so reports can be adapted further for board packs or external stakeholders.
Flexible budgeting and forecasting tools that support multi‑year scenarios and department‑level budgets with consolidation at the organizational level.
Carryover budget capabilities so unfinished activities and unspent funds can be rolled into the next period according to your internal rules.
Ability to configure integrations with other Daxko products (Operations, Engage) and related nonprofit systems, aligning financial flows with membership, programs, and fundraising.
Configurable accounts receivable setup, including options like custom logos on statements/invoices and automated billing rules that match your member or payer structures.
Purchase order and grant management modules that can be turned on and configured to mirror your internal approval flows and grant tracking requirements.
PCI & DSS‑compliant payment processing and robust hosted infrastructure that can be aligned with your security and uptime expectations.
Daxko Accounting offers structured training modules plus ongoing support through multiple channels for new users.
Online training modules: A dedicated Daxko Accounting training page provides step‑by‑step tutorials and modules that walk users through core tasks and workflows.
Guided budgeting and feature tutorials: Product‑specific guides, such as the Daxko Accounting Budget Guide, help new finance users learn how to open, configure, and finalize budgets.
Broader platform training: Daxko offers “Essentials” training and refresher courses for related products (e.g., Daxko Operations), which help users understand end‑to‑end operational and accounting flows across the Daxko suite.
Help Center & knowledge base: A Daxko Accounting Help Center provides searchable articles, how‑to content, and FAQs where users can find solutions and ask questions.
Direct support channels: For subscribed customers, Daxko provides support via phone and email as part of its SaaS offering, covering issues such as configuration questions, troubleshooting, and best‑practice usage.
Daxko Accounting uses a mix of technical, organizational, and compliance controls to protect nonprofit financial and member data.
PCI‑DSS compliant payments to protect cardholder data and secure all payment transactions processed through the platform.
SOC 1 Type II–audited controls across Daxko’s financial and reporting systems to help ensure the integrity of economic data and related processes.
Modern, web‑based hosted infrastructure with secure data centers and system maintenance included to keep the environment patched and stable.
Encryption of sensitive data in transit and at rest, with key rotation and application of security design principles specifically for identified sensitive information.
Web application firewalls, input/data validation, and monitoring to detect threats such as XSS, SQL injection, overflows, and other anomalous requests.
Network segmentation and layered security controls to limit lateral movement in the event of a compromised endpoint.
Role‑based access and configurable permissions to tightly control who can view or modify which funds, departments, or accounting functions.
Least‑privilege and separation‑of‑duties principles are enforced in both production access and internal processes to reduce insider and configuration risk.
Detailed logging and audit trails for key financial and user activities, supporting compliance, investigations, and budget/audit reviews.
24/7 monitoring of infrastructure and applications by an external managed detection and response provider plus Daxko’s own security operations center.
Regular patching, vulnerability management, and penetration/segmentation testing to keep defenses current and validated.
Daxko Accounting is cloud‑hosted and updated by Daxko on a continuing release cycle, with feature and maintenance releases several times per year that are applied for you as part of the service.
Daxko publishes Accounting‑specific release notes multiple times a year; 2024 Accounting guides reference release‑note drops in at least February, April, and June, indicating a roughly monthly–quarterly cadence for visible feature changes.
Broader Daxko products follow a similar pattern, with year‑end communications calling out “last major release” for the year and other releases earlier in the year, which suggests ongoing incremental updates plus a few larger releases annually.
Cloud delivery model means Daxko manages all patches, upgrades, and backend maintenance (servers, OS, databases, backups, and application upgrades), so customers do not install or manage updates themselves.
Updates are rolled out centrally across Daxko’s cloud environment, monitored using observability tooling to track release metrics and performance, and supported by system maintenance commitments that keep infrastructure and performance stable.
Daxko’s stated position is that customers own their organizational data, while Daxko acts as a steward and processor within its cloud platform.
Customer retains ownership: Daxko explicitly states that “you own your data” and positions itself as steward, not proprietor, of the information stored in its systems.
Contractual protection: The Master Service Agreement describes “Customer Data” as data provided by or on behalf of the customer and treats it as the customer’s property, with Daxko using it only to deliver services and as otherwise permitted in the agreement.
Built‑in exports: Daxko makes data exportable via in‑product reports, typically in CSV and PDF formats, enabling organizations to pull out financial and member data as needed for analysis or migration.
Portability rights via privacy policy: Daxko’s privacy disclosures reference user rights under applicable privacy laws (such as access and, in some jurisdictions, data portability), meaning individuals or organizations can request copies of certain personal data in a usable format.
End‑of‑service handling: The Master Service Agreement notes that, after termination, Daxko removes customer data from its servers according to company policy, with limited retention where legally required, so data extraction must occur before or during offboarding.
Limited use: Daxko uses customer data to provide and improve its solutions, fulfill contracts, and meet legal obligations, but does not claim ownership or general resale rights over customer content.
Daxko Accounting contracts are governed by Daxko’s Master Service Agreement (MSA) and Order Form, with multi‑year terms, automatic renewal, and limited mid‑term cancellation flexibility.
Initial term defined in Order Form: The “Term” begins on the Launch Date and runs for the initial service period specified in the Order Form (often multiple years for Daxko platforms).
Service Year concept: Fees are calculated per “Service Year” from Launch Date (or anniversary) to the next anniversary, using Form A financials to determine the annual fee basis.
Automatic renewal: Unless otherwise stated in the Order Form, the agreement typically renews for successive renewal terms (often 12‑month periods) if neither party gives written notice of non‑renewal within the notice window set in the contract.
Fee recalculation on renewal: On renewal or when Form A is updated (e.g., after acquisitions or growth), managed service fees are recalculated to reflect updated financials/volume, subject to minimums in the Order Form.
No casual mid‑term “click to cancel”: Daxko contracts are B2B MSAs; cancellation is not self‑service and must follow the notice and cause provisions in the MSA and Order Form.
Termination for cause: Either party may typically terminate for material breach if the other party fails to cure within a specified cure period, consistent with standard MSA practice (e.g., non‑payment or serious violation).
Termination at end of term: Customers can choose not to renew by giving advance written notice within the non‑renewal window (commonly 30–90 days before the end of the current term, as specified in the Order Form/MSA).
Early termination consequences: The MSA and billing FAQ emphasise ongoing monthly managed service fees through the Service Year, implying that early termination may not relieve the customer of committed fees unless negotiated; any specific early‑termination rights or fees are defined in the customer’s Order Form.
Annual Form A updates: Customer must provide updated financials each year and after acquisitions/mergers, and Daxko can adjust monthly service fees accordingly for the remainder of the term and any renewals.
Late fees and compliance: Failure to provide updated Form A or pay fees on time can trigger late fees and may contribute to a basis for suspension or termination for cause.
Contract‑level, not user‑level cancellation: Ending Daxko Accounting is done by contract amendment, non‑renewal, or formal termination notice to Daxko, not by simply disabling users.
Daxko Accounting aligns with several key security and financial-compliance standards focused on payments and financial controls.
PCI‑DSS Level 1: Daxko is listed as a PCI‑DSS Level 1 provider in the global registry of validated providers, covering cardholder data protection and secure payment processing for Daxko Payments and related workflows used by Daxko Accounting.
SOC 1 Type II (SSAE 18): Daxko’s operations and accounting systems (including Daxko Accounting) undergo an annual SOC 1 Type II audit under SSAE 18, which evaluates the design and operating effectiveness of financial reporting and control processes over a defined period.
Enterprise security program: Daxko’s information security program is structured to maintain compliance with PCI‑DSS, SOC 1 Type II, and relevant privacy laws (such as CCPA), using risk‑based controls, logging, encryption, and network security to protect nonprofit data.
