The typical implementation process for Complete Control:
1. Project Initiation & Assessment:
Action: Form an implementation team, define the project scope, and conduct a detailed review of your current contract processes (from renewal request).
Goal: Establish clear objectives (e.g., reducing contract cycle time) and define the system requirements.
2. Configuration & Design:
Action: Configure the Complete Control platform to mirror your organization's specific workflows, approval hierarchies, user roles, and security settings.
Goal: Customize contract templates, set up data fields, and design the system's structure to match your business rules.
3. Data Migration & Integration:
Action: Clean, organize, and import existing contracts and related metadata from legacy systems or spreadsheets into the new platform. Connect the software with other core systems (e.g., ERP, CRM) if required.
Goal: Create a central, complete contract repository and ensure data flows correctly between systems.
4. Testing & User Acceptance Testing (UAT):
Action: The implementation team and key end-users test the system rigorously to ensure all configured workflows, integrations, and reports function as expected.
Goal: Verify the system meets the defined requirements and obtain formal user sign-off.
5. Training & Go-Live (Deployment):
Action: Conduct tailored training sessions for administrators, power users, and general end-users. The system is then officially launched for daily use.
Goal: Ensure all users are proficient and begin actively managing new and existing contracts within the platform.
6. Post-Implementation & Optimization:
Action: Provide ongoing user support, monitor system performance, and gather feedback.
Complete Control
بواسطة House of Control
Complete Control supports multiple customization layers spanning configuration, integrations, data structures, workflows, and reporting to fit specific business needs.
Complete Control offers a full lifecycle of onboarding, training, and customer support designed to ensure smooth implementation and sustained adoption across finance, procurement, and legal teams.
Complete Control employs a multi-layered, compliance-driven security framework grounded in international standards and the Visma Cloud Delivery Model (VCDM) to ensure protection of customer data at every level of system architecture and operation.
Complete Control follows Visma’s Cloud Delivery Model (VCDM), which ensures structured, continuous updates managed under DevOps and agile methodologies for high-frequency, low-impact software improvement cycles.
VCDM uses continuous delivery pipelines, meaning updates pass through staging layers for testing and automated verification before promotion to live environments. This model allows rapid deployment but maintains enterprise-grade stability through version control, rollback mechanisms, and post-deployment auditing.
Complete Control, operated by House of Control, defines a clear policy on data ownership and portability within its contractual, privacy, and data processing frameworks. The terms ensure that customers retain ownership of their own data, while House of Control acts as a data processor responsible for secure storage, processing, and access management according to GDPR and ISO 27001 standards.
According to House of Control’s General Terms & Conditions, all intellectual property and proprietary rights to the Complete Control software remain with the supplier, but customers retain ownership of all data entered or uploaded into the system.
The supplier (House of Control) only holds rights to use customer data for statistical or system-improvement purposes and strictly within limitations that preserve confidentiality and compliance with data protection laws.
This ensures that while House of Control manages infrastructure and service availability, it cannot claim ownership or reuse contractual, financial, or personal data for external commercial purposes.
The company’s Data Processing Agreement (DPA) confirms that Complete Control processes data exclusively on behalf of the customer, who functions as the data controller under GDPR Article 4.
The DPA specifies processing only for purposes such as contract management functions, system testing, customer support, and agreed data storage. Processing continues only until the agreement is terminated or canceled, after which data must be deleted or returned per the contract’s closure process.
Categories of processed data include user job details, login credentials, and optional business fields defined by the customer. No ownership transfer or extended processing rights are implied.
Under GDPR Article 20 and the platform’s privacy policy, customers and users can invoke their right to data portability, allowing them to receive their personal or business data in a structured, commonly used, and machine-readable format.
House of Control supports such requests by enabling structured export into formats like Excel or CSV, aligning with the service’s built-in “easy export to Excel” function cited in product documentation.
Customers can also request that their data be transmitted directly to another compatible system, to the extent technically feasible, ensuring vendor compliance with portability standards under GDPR and the Visma Cloud Delivery Model (VCDM).
Data processing continues only as long as the contract is active. When terminated, the data is either deleted from the system or returned to the customer, depending on contractual preference and regulatory requirements.
Any backups or archived copies are securely destroyed following restoration verification, ensuring compliance with ISO 27001-based retention and destruction protocols.
House of Control, as part of the Visma Group, guarantees that data hosting complies with GDPR, ISO 27001, and ISAE 3402 Type 2 certifications, ensuring that ownership rights are protected by internationally recognized security and audit frameworks.
Complete Control’s contract renewal and cancellation terms are governed by House of Control’s official General Terms & Conditions, which outline subscription lifecycle rules, renewal intervals, termination notice periods, and billing procedures.
Each subscription agreement is valid for an initial fixed term of 36 months (3 years), starting from the date specified in the signed contract.
The agreement defines the subscription as continuous access to Complete Control’s licensed software, including updates, maintenance, and support under the same terms.
If the customer does not formally terminate the subscription at least three months (90 days) before the expiration of the current period, the contract automatically renews for an additional 12-month term at a time.
Automatic renewals ensure uninterrupted access to Complete Control’s services, data, and integrations without requiring new agreements.
At renewal, subscription fees may be adjusted based on the applicable price index defined in the company’s Indexes In Use publication. This annual price adjustment may occur without prior notice, and the fee will never decrease from the previous year’s rate.
When a start-up discount has been applied during the initial term, the renewal price will revert to the current rate from the House of Control price list.
Written notice of cancellation must be submitted no later than 3 months before the end of the current subscription period to avoid automatic renewal.
Upon termination, all access to Complete Control services, data exports, and functionalities ends on the final day of the active term.
If the customer fails to meet payment obligations, House of Control may pause or suspend the subscription until outstanding invoices are cleared, rather than immediately contract termination.
Cancellation does not entitle customers to prorated refunds; prepaid annual fees remain non-refundable.
Subscriptions are billed yearly in advance, with an initial invoice sent on the 1st of the month following contract signing.
Implementation or “establishment” costs are invoiced either on the start-up meeting date or 60 days after contract signing, whichever comes first.
Payment terms are net 14 days. Failure to pay may result in service suspension and late fees, with interest calculated at government-specified rates.
Customers are granted a non-exclusive, non-transferable license for the subscription period to use Complete Control within the scope defined in the contract.
All intellectual property and product rights, including enhancements and modifications, remain with House of Control unless expressly agreed otherwise. Customer data, while retained under GDPR data processing rules, cannot be used beyond statistical purposes by the supplier.
Technical support, updates, and standard upgrades are automatically included in the subscription fee throughout the contract term and renewals.
Complete Control complies with several internationally recognized information security, financial reporting, and operational resilience standards, ensuring it meets strict governance and regulatory expectations for enterprise-grade contract management software.
In addition, the platform maintains ISAE 3402 Type 2 attestation, demonstrating the effectiveness and operational reliability of internal control systems for data processing and financial reporting. This third-party audit verifies the design and consistent operation of key controls over an extended period, offering additional assurance to customers and auditors regarding data integrity and service reliability.
