Fee Management: Organizers like the option to pass transaction fees to payers, which helps maximize fundraising revenue.
Automation and Tracking: Features like automatic reminders, real-time tracking, and reporting tools help users manage collections efficiently.
Customer Support: The support team receives high marks for responsiveness and helpfulness. Users mention that feedback is often implemented in future updates.
Versatility Across Use Cases: Cheddar Up is used successfully by PTAs, booster clubs, nonprofits, sports teams, and even small businesses for dues, donations, ticketing, and merchandise sales.
Customizable Payment Pages: Organizers appreciate the ability to create branded, flexible collection pages with QR codes, links, and embedded forms.
Ease of Use: Users consistently praise Cheddar Up for its intuitive interface and simple setup. Many say they were able to start collecting payments and organizing events within minutes.
Lack of Advanced Features: Users have requested features like live auction tools, item-specific QR codes, and more customization for landing pages.
Learning Curve for First-Time Users: Although setup is generally easy, some users mention needing to self-teach or spend time understanding the platform’s structure.
High Transaction Fees: While fees can be passed to payers, some users still find the per-transaction cost (especially on the free plan) to be high.
Editing Forms: A few users report difficulty editing form questions once created, requiring them to start over.
