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Table of Contents

• What is Employee Monitoring Software?
• The benefits of Employee Monitoring Software
• Typical features of Employee Monitoring Software
• The cost of Employee Monitoring Software
• Considerations when purchasing Employee Monitoring Software
• Relevant Employee Monitoring Software trends

What is Employee Monitoring Software?

Employee Monitoring Software allows businesses to keep tabs on their workers, ensuring they’re staying on task and using company resources appropriately. Through these systems, users can track app and website usage, take screenshots of employees’ computer screens, generate regular reports on worker productivity, and more.

The benefits of Employee Monitoring Software

• Higher productivity: Knowing they’re being monitored by their employer, employees will be less likely to procrastinate or waste time on non-work activities.
• Better performance insights: Managers can get a clearer picture of how their employees are doing to use in performance evaluations.
• Hard evidence: If you suspect an employee is doing something illegal or against company policy, employee monitoring software can provide hard evidence to support your claim. It can also protect you during litigation.

Typical features of Employee Monitoring Software

• Activity monitoring: See what employees are doing on different devices in real time.
• Email monitoring: Keep records of what employees are sending through work email addresses.
• Idle time monitoring: Monitor at what times and for how long employees are away from their work device.
• Screen activity recording: Save video recordings of what’s happening on employees’ screens.
• Keystroke recording: Log what workers are typing.
• Time tracking: Track how much time employees are spending on various projects, or in various programs and apps.
• Productivity analysis: Visualize and run reports on productivity trends for employees and teams over time.
• Alerts and notifications: Get alerted when an employee is doing something they’re not supposed to be doing.

The cost of Employee Monitoring Software

Most products in the employee monitoring software market are priced on a per employee, per month basis. Pricing can be divided into three pricing tiers based on starting prices:

Price ranges*:

• $3 - $5
• $5 - $10
• $10+

*The pricing included is for the entry-level/lowest priced offering found on vendor websites on April 7, 2020. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products.

The above list summarizes pricing for the base plans of most products.

Considerations when purchasing Employee Monitoring Software

• Know your legal situation: In most cases, employee monitoring is legal. However, there are some exceptions depending on factors such as working with federal contractors or if employees use their own equipment for work purposes. Talk to your legal counsel about your specific situation and desired use case for employee monitoring software.
• Figure out a plan for access and escalation: Decide early on who will have access to employee monitoring privileges, and the situations in which those privileges can be used. Be sure to establish what things uncovered through employee monitoring software should be escalated to HR or the authorities.
• Be proactive in communicating with employees: Not only is it required in most states for you to tell your employees if they’re being monitored, it’s also just a good idea. You don’t want to break employee trust. Write out a policy detailing how you’re monitoring employees and why, then get their consent before implementation.

Relevant Employee Monitoring Software trends

• The rise of the remote workforce prompts renewed interest in employee monitoring. As more and more people exercise the option to work from home, companies are investing in employee monitoring products to ensure these remote workers are staying on task outside of the office.
• Turning employee data into personalization and optimization. 92% of employees are open to being monitored if they get some sort of benefit out of it. Companies are responding by giving back with employee monitoring data; using it to personalize digital systems to workforce preferences, and optimize them for productivity.