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Table of Contents

• What is Chiropractic Software?
• The benefits of Chiropractic Software
• Typical features of Chiropractic Software
• The cost of Chiropractic Software
• Considerations when purchasing Chiropractic Software
• Relevant Chiropractic Software trends

What is Chiropractic Software?

Chiropractic Software is designed to maintain electronic medical and health records for chiropractic professionals and offices. It helps automate practice management, billing, scheduling, patient care, and reporting. Chiropractic professionals and offices can use chiropractic software to centralize and automate essential patient care activities and medical business processes.

The benefits of Chiropractic software

• Streamlined operational workflows: Automate medical business processes such as billing and invoicing, financial reporting, and report generation so you can spend more time focusing on caring for patients. Automation improves efficiency and reduces risk of mistakes that could result in delayed payments or lost records.
• Upgrade your storage system: Store SOAP notes, patient information and medical history, and treatment records in one secure place. This can help practices stay organized and ensure records are accessible and secure.
• Ensure compliance with regulatory standards: Chiropractic software can help practices ensure compliance with regulatory standards such as HIPAA.

Typical features of chiropractic software

• Patient records management: Consolidate all patient clinical and billing information in one place.
• Billing and invoicing: Create and manage all monetary transactions.
• Healthcare compliance: Ensure compliance with healthcare rules and regulations around the world.
• Outcome assessment tools: Manage clinician- or patient-administered functional assessment methods used to identify best treatment methods and progress.
• SOAP notes: Record notes in patient charts (e.g., subjective, objective, assessment, plan) directly in the system.
• Claims management: Manage the process of submitting and following up on claims with insurance companies.
• Patient account management: Coordinate communication between billing, medical records, clinical services, the finance department, and patients.

The cost of Chiropractic software

Most products in the market are priced on a per user, per month basis and can be divided into three pricing tiers based on their starting price.

Price ranges*:

• $42-$64
• $65-$279
• $270+

*The pricing included is for the entry-level/lowest priced offering found on vendor websites on June 29, 2020. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products.

The above list summarizes pricing for the base plans of most products. An enterprise or premium product that is priced higher may include additional features such as customer support, enhanced SOAP features, online appointment scheduling, online patient intake, and self check-in functionality.

Considerations when purchasing chiropractic software

• Deployment options: Chiropractic professionals will need to choose between cloud-based or on-premise software. Cloud-based software is hosted on a vendor or third-party server, accessible through any device connected to the internet. Users access the platform by paying a monthly or yearly subscription fee, and the vendor manages support, maintenance, and data storage. On-premise software is hosted on your business’ server, which means you are responsible for maintenance, upgrades, support, and data storage. You can access the software on any device connected to your internal server.
• HIPAA compliance: Regulatory compliance is a feature some chiropractic professionals need, but not every software solution offers this feature. If you need a solution that helps ensure you meet regulatory standards, be sure your chosen vendor offers this functionality before purchasing.
• Number of users: Make sure your plan can support the number of users that will need to access the platform. Some practices may need only one or two users, while others need more. Make sure your chosen solution fits your needs and budget.

Relevant Chiropractic software trends

• A greater focus on collaborative care: Patients are taking more of a participatory role in their health and treatment (full research available to Gartner clients). Chiropractic software features can facilitate conversations between patients and care providers, allowing them to collaborate and create a treatment plan that will address the patient’s health conditions and fit his or her lifestyle.
• Use machine learning to better predict diagnoses: Companies in the technology industry are learning how to use AI to create predictive algorithms to diagnose and treat patients with greater accuracy. Such diagnostic capabilities would provide support for professionals as they work with patients to create treatment plans.
• Leverage artificial intelligence to collect important data: AI will continue to be used to automate processes, but it could also be used to recognize keywords from clinical notes and store them for long-term insights. This can help make professionals’ notes more accessible for data collection.