Zoho Desk
By Zoho
0 reviews
Features
Functionality
/5
Verified User Rating
Total Features
16
Verified User Rating
Advanced Features
Account Management - Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Appointment Management
- Assignment Management
- Automated Routing
- Batch Communications
- Call Center Management
- Call Recording
- Canned Responses
- Case Management
- Cataloging/Categorization
- Chat/Messaging
- Chatbot
- Knowledge Base Management
Support
- Email
- Help Desk
- FAQs
- Forum
- Knowledge Base
Deployment
- Cloud, SaaS, Web-Based
- Desktop - Mac
- Desktop - Windows
- Mobile - Android
- Mobile - iPhone
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Zoho Desk Pricing
Standard
$ 12
per user per month
Professional
$ 20
per user per month
Zoho Desk Categories on Zoftware
Customer Engagement Platform
Customer Service Software
Knowledge Management Systems
Help Desk Software