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Zoho CRM-logo

Zoho CRM

By Zoho
5
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10 reviews
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Zoho CRM Features

Functionality

star5/5

user-verified Verified User Rating

Key Features

23

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Features

  • Tick  Vector Icon Activity Dashboard

  • Tick  Vector Icon Contact Management

  • Tick  Vector Icon Task Management

  • Tick  Vector Icon Territory Management

  • Tick  Vector Icon Calendar/Reminder System

  • Tick  Vector Icon Document Storage

  • Tick  Vector Icon Interaction Tracking

  • Tick  Vector Icon Mobile Access

  • Tick  Vector Icon Quotes/Estimates

  • Tick  Vector Icon Email Marketing

  • Tick  Vector Icon Internal Chat Integration

  • Tick  Vector Icon Marketing Automation

  • Tick  Vector Icon Segmentation

  • Tick  Vector Icon Social Media Integration

  • Tick  Vector Icon Lead Generation

  • Tick  Vector Icon Calendar Sync

  • Tick  Vector Icon CRM

  • Tick  Vector Icon API

  • Tick  Vector Icon Business Process Control

  • Tick  Vector Icon Campaign Management

  • Tick  Vector Icon Churn Management

  • Tick  Vector Icon Configurable Workflow

  • Tick  Vector Icon Customer Engagement

Support

  • Tick  Vector Icon Email

  • Tick  Vector Icon Help Desk

  • Tick  Vector Icon FAQs

  • Tick  Vector Icon Forum

  • Tick  Vector Icon Knowledge Base

Deployment

  • Tick  Vector Icon Cloud, SaaS, Web-Based

  • Tick  Vector Icon Desktop - Mac

  • Tick  Vector Icon Desktop - Windows

  • Tick  Vector Icon Desktop - Linux

  • Tick  Vector Icon Desktop - Chromebook

  • Tick  Vector Icon On-Premise - Windows

  • Tick  Vector Icon On-Premise - Linux

  • Tick  Vector Icon Mobile - Android

  • Tick  Vector Icon Mobile - iPhone

Have you used Zoho CRM and would like to share your experience with others ?

Reviewers who mentioned features said :

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ALan E.

Partnership manager

Jul 5, 2023

  • Overall

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5/5
Zoho CRM is a good mobile application that gives you quick access to your contacts, notes, and deals, easy to call and talk to clients directly using the mobile application.

Pros

The application has allowed us to stay in contact with clients by making direct calls.

Cons

It is very difficult to set up CRM integration with Zoho CRM and third-party applications.
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Sherif M.

CEO

Jul 6, 2023

  • Overall

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5/5

Pros

This software is easy to use, and you can get a lot of customization for a low price.

Cons

It would be helpful to have different user packages on the same subscription, for example, a full access user with access to all features for a certain price, and a lite user with limited features for a lower price.
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DeMarcus C.

Operations Manager

Jul 6, 2023

  • Overall

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5/5

Pros

This software is easy to use and has great customizable features.

Cons

It's difficult to set up the email feature in the CRM.

Zoho CRM Pricing

  • Standard

    $ 12

    per user per month

  • Professional

    $ 20

    per user per month

See all 4 pricings of Zoho CRM

Zoho CRM User Ratings

  • Ease of use

    Out of 5

  • Breadth of features

    Out of 5

  • Value for money

    Out of 5

Zoho CRM Categories on Zoftware

  • Customer Experience Software

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  • Email Tracking Software

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  • Sales Tracking Software

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