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Zoho CRM-logo

Zoho CRM

By Zoho
5
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10 reviews
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Zoho CRM Features

Functionality

star5/5

user-verified Verified User Rating

Key Features

23

user-verifiedVerified User Rating

Features

  • Tick Vector Icon Activity Dashboard

  • Tick Vector Icon Contact Management

  • Tick Vector Icon Task Management

  • Tick Vector Icon Territory Management

  • Tick Vector Icon Calendar/Reminder System

  • Tick Vector Icon Document Storage

  • Tick Vector Icon Interaction Tracking

  • Tick Vector Icon Mobile Access

  • Tick Vector Icon Quotes/Estimates

  • Tick Vector Icon Email Marketing

  • Tick Vector Icon Internal Chat Integration

  • Tick Vector Icon Marketing Automation

  • Tick Vector Icon Segmentation

  • Tick Vector Icon Social Media Integration

  • Tick Vector Icon Lead Generation

  • Tick Vector Icon Calendar Sync

  • Tick Vector Icon CRM

  • Tick Vector Icon API

  • Tick Vector Icon Business Process Control

  • Tick Vector Icon Campaign Management

  • Tick Vector Icon Churn Management

  • Tick Vector Icon Configurable Workflow

  • Tick Vector Icon Customer Engagement

Support

  • Tick Vector Icon Email

  • Tick Vector Icon Help Desk

  • Tick Vector Icon FAQs

  • Tick Vector Icon Forum

  • Tick Vector Icon Knowledge Base

Deployment

  • Tick Vector Icon Cloud, SaaS, Web-Based

  • Tick Vector Icon Desktop - Mac

  • Tick Vector Icon Desktop - Windows

  • Tick Vector Icon Desktop - Linux

  • Tick Vector Icon Desktop - Chromebook

  • Tick Vector Icon On-Premise - Windows

  • Tick Vector Icon On-Premise - Linux

  • Tick Vector Icon Mobile - Android

  • Tick Vector Icon Mobile - iPhone

Have you used Zoho CRM and would like to share your experience with others ?

Reviewers who mentioned features said :

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ALan E.

Partnership manager

Jul 5, 2023

  • Overall

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5/5
Zoho CRM is a good mobile application that gives you quick access to your contacts, notes, and deals, easy to call and talk to clients directly using the mobile application.

Pros

The application has allowed us to stay in contact with clients by making direct calls.

Cons

It is very difficult to set up CRM integration with Zoho CRM and third-party applications.
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Sherif M.

CEO

Jul 6, 2023

  • Overall

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5/5

Pros

This software is easy to use, and you can get a lot of customization for a low price.

Cons

It would be helpful to have different user packages on the same subscription, for example, a full access user with access to all features for a certain price, and a lite user with limited features for a lower price.
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DeMarcus C.

Operations Manager

Jul 6, 2023

  • Overall

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5/5

Pros

This software is easy to use and has great customizable features.

Cons

It's difficult to set up the email feature in the CRM.

Zoho CRM Pricing

  • Standard

    $ 12

    per user per month

  • Professional

    $ 20

    per user per month

See all 4 pricings of Zoho CRM

Zoho CRM User Ratings

  • Ease of use

    Out of 5

  • Breadth of features

    Out of 5

  • Value for money

    Out of 5

Zoho CRM Categories on Zoftware

  • Customer Experience Software

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  • Email Tracking Software

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  • Sales Tracking Software

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Zoho CRM Demo