or

By proceeding, you agree to our Terms of Service and Privacy Policy

search
Xero-logo

Xero

By Xero
4
ratingratingratingratingrating
17 reviews
favoriteFavourite

Xero Reviews

4/5

Based on 17 reviews

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible

4.5

Ease of use

Out of 5

4.5

Breadth of features

Out of 5

4.5

Value for money

Out of 5

4.5

Customer support

Out of 5

4.5

Ease of implementation

Out of 5

Have you used Xero and would like to share your experience with others ?

Showing 17 Xero reviews

profile pic

Rayhan Aleem

N/A

Jan 25, 2023

  • Overall

    ratingratingratingratingrating
  • Ease of use

    ratingratingratingratingrating

  • Breadth of features

    ratingratingratingratingrating

  • Value for money

    ratingratingratingratingrating

  • Customer Support

    ratingratingratingratingrating

  • Ease of Implementation

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
5/5
Xero is the best cloud based accounting software available

Pros

Xero app marketplace

Cons

No good if you want on premises
profile pic

Yash Gvalani

N/A

Apr 17, 2023

  • Overall

    ratingratingratingratingrating
  • Ease of use

    ratingratingratingratingrating

  • Breadth of features

    ratingratingratingratingrating

  • Value for money

    ratingratingratingratingrating

  • Customer Support

    ratingratingratingratingrating

  • Ease of Implementation

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
5/5
I recently started using Xero as my accounting software, and I have to say, I'm thoroughly impressed! As someone who doesn't have a strong accounting background, I found Xero to be incredibly user-friendly and easy to navigate. The interface is intuitive and the software offers a range of helpful features like invoicing, expense tracking, bank reconciliation, and financial reporting. One of the things I appreciate most about Xero is its integrations with other apps and add-ons. It's easy to customize your accounting setup and add additional functionality as needed. For example, I was able to seamlessly integrate Xero with payment processing platforms like PayPal and Stripe, which has made collecting payments faster and more secure. Plus, the support team is always available to help answer any questions I have and provide guidance. Overall, I highly recommend Xero as an accounting software. It's a great choice for small and medium-sized businesses looking for a reliable and customizable solution.

Pros

User-friendly interface: Xero has an intuitive and user-friendly interface that makes it easy for even those with limited accounting knowledge to navigate the software. Cloud-based: Xero is a cloud-based software, meaning it can be accessed from anywhere with an internet connection, making it convenient for businesses with remote or mobile employees. Customizable: Xero has a range of third-party apps and add-ons that can be seamlessly integrated with the software, allowing businesses to customize their accounting setup and add additional functionality as needed. Automation: Xero offers a range of automation features, like automatic bank feeds and invoice reminders, that help businesses save time and reduce errors. Collaboration: Xero allows multiple users to access the software and collaborate on financial data in real-time, making it easy for teams to work together.

Cons

Limited inventory management: Xero's inventory management features are somewhat limited, making it less suitable for businesses with complex inventory needs. Learning curve: While Xero's interface is user-friendly, there is still a learning curve for those new to accounting software.
profile pic

slwwills

N/A

Aug 8, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
1/5
The response we received did not give us any indication of when the problem would be fixed. The workaround that was suggested in the email did not work. We received follow-up emails asking if it was okay to close the case, but we were unable to reply to them.
profile pic

Robert Armstrong

N/A

Aug 8, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
1/5
The support team wasn't very helpful and didn't seem to understand my problem, but fortunately it resolved itself.
profile pic

Artur Jorge

N/A

Aug 7, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
5/5
This software makes accounting easy and keeps bookkeeping tidy with a small learning curve.
profile pic

Heather Anderson

N/A

Aug 7, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
5/5
The customer service was great! They were quick to help me out and resolve my issue.
profile pic

Andrew Griffiths

N/A

Aug 8, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
5/5
The service was helpful and friendly. They even called me to explain things further.
profile pic

Mike Colwill

N/A

Aug 8, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
5/5
The staff were very helpful and got back to me exactly when they said they would.
profile pic

Liam

N/A

Aug 9, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
5/5
We've been really happy with this product - it's easy to use and when we've needed to contact customer support, they've been responsive and helpful.
profile pic

Leigh-Ann Powell

N/A

Aug 8, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
5/5
I'm glad I got my new email login sorted out because my old email address had been compromised. With the help of the security expert, we were able to fix the issue partially through email and partially over the phone. I can't thank you enough.
profile pic

Gail Smith

N/A

Aug 9, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
5/5
I contacted Xero for some assistance with a process and the handler was VERY helpful. He guided me through the whole process and even sent some links to useful training materials after the call. He is a credit to your company!
profile pic

Mr Alistair Cade

N/A

Jul 18, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
5/5
This company is excellent at resolving questions quickly and professionally. The staff is always polite and prompt in their responses.
profile pic

Alize Hough

N/A

Jul 19, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
5/5
I'm usually pretty disappointed with the support I get from Xero, but today I had a great experience with Vilma. She was really helpful and even called me to make sure I didn't need any additional help. This makes me proud to be a user and reseller of this product.
profile pic

Teresa Darlington

N/A

Jul 19, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
5/5
I highly recommend Xero support. They are always quick to respond and actually take the time to look at your account rather than send a generic response. Thank you Xero.
profile pic

Steven Drew

N/A

Jul 18, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
4/5
This software is generally easy to use once you get the hang of it, but it can be confusing to set up and understand at first. It really makes a difference once you get the basics down, though. I'll soon be adding VAT into the equation, so there's another learning curve to go through. My only real criticism is that there's no phone number to call for help when you need it. I'm old-fashioned and prefer to speak with a human rather than a chatbot or texting.
profile pic

Unhappy CFO

N/A

Jul 19, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
1/5
Xero does not have a backup system, which could pose a major risk for businesses.
profile pic

Ashley Atmore

N/A

Jul 19, 2023

  • Overall

    ratingratingratingratingrating

Share this review:

ratingratingratingratingrating
5/5
I had a great experience! The person I spoke to was very helpful and resolved my issue quickly.

Xero Features

  • Blue Tick Icon

    Dunning Management

  • Blue Tick Icon

    Online Invoicing

  • Blue Tick Icon

    Payment Processing

See all features of Xero

Xero Pricing

  • 30-Day Free Trial

    Free

  • Early

    $ 13

    per user per month

See all 4 pricings of Xero

Xero Categories on Zoftware

  • Financial Reporting Software

  • Online Accounting Software

Did you find it Useful