Xero Reviews

Xero is the best cloud based accounting software available

I recently started using Xero as my accounting software, and I have to say, I'm thoroughly impressed! As someone who doesn't have a strong accounting background, I found Xero to be incredibly user-friendly and easy to navigate. The interface is intuitive and the software offers a range of helpful features like invoicing, expense tracking, bank reconciliation, and financial reporting. One of the things I appreciate most about Xero is its integrations with other apps and add-ons. It's easy to customize your accounting setup and add additional functionality as needed. For example, I was able to seamlessly integrate Xero with payment processing platforms like PayPal and Stripe, which has made collecting payments faster and more secure. Plus, the support team is always available to help answer any questions I have and provide guidance. Overall, I highly recommend Xero as an accounting software. It's a great choice for small and medium-sized businesses looking for a reliable and customizable solution.

The response we received did not give us any indication of when the problem would be fixed. The workaround that was suggested in the email did not work. We received follow-up emails asking if it was okay to close the case, but we were unable to reply to them.

The support team wasn't very helpful and didn't seem to understand my problem, but fortunately it resolved itself.

This software makes accounting easy and keeps bookkeeping tidy with a small learning curve.

The customer service was great! They were quick to help me out and resolve my issue.

The service was helpful and friendly. They even called me to explain things further.

The staff were very helpful and got back to me exactly when they said they would.

We've been really happy with this product - it's easy to use and when we've needed to contact customer support, they've been responsive and helpful.

I'm glad I got my new email login sorted out because my old email address had been compromised. With the help of the security expert, we were able to fix the issue partially through email and partially over the phone. I can't thank you enough.

I contacted Xero for some assistance with a process and the handler was VERY helpful. He guided me through the whole process and even sent some links to useful training materials after the call. He is a credit to your company!

This company is excellent at resolving questions quickly and professionally. The staff is always polite and prompt in their responses.

I'm usually pretty disappointed with the support I get from Xero, but today I had a great experience with Vilma. She was really helpful and even called me to make sure I didn't need any additional help. This makes me proud to be a user and reseller of this product.

I highly recommend Xero support. They are always quick to respond and actually take the time to look at your account rather than send a generic response. Thank you Xero.

This software is generally easy to use once you get the hang of it, but it can be confusing to set up and understand at first. It really makes a difference once you get the basics down, though. I'll soon be adding VAT into the equation, so there's another learning curve to go through. My only real criticism is that there's no phone number to call for help when you need it. I'm old-fashioned and prefer to speak with a human rather than a chatbot or texting.

Xero does not have a backup system, which could pose a major risk for businesses.

I had a great experience! The person I spoke to was very helpful and resolved my issue quickly.