Voxco IVR Features

Features

• Automatic Call Distribution

• Call Center Management

• Call Logging

• Call Monitoring

• Call Recording

• Call Routing

• Callback Scheduling

• Campaign Management

• Computer Telephony Integration

• IVR / Voice Recognition

• Multiple Scripts

• Phone Key Input

• Survey/Poll Management

• Text to Speech

• Voice Customization

Support

• Email

• Help Desk

• Knowledge Base

Deployment

• Cloud, SaaS, Web-Based

• Desktop - Windows

• On-Premise - Windows

• On-Premise - Linux

• Mobile - Android