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Automatic Call Distribution
Call Center Management
Call Logging
Call Monitoring
Call Recording
Call Routing
Callback Scheduling
Campaign Management
Computer Telephony Integration
IVR / Voice Recognition
Multiple Scripts
Phone Key Input
Survey/Poll Management
Text to Speech
Voice Customization
Email
Help Desk
Knowledge Base
Cloud, SaaS, Web-Based
Desktop - Windows
On-Premise - Windows
On-Premise - Linux
Mobile - Android
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