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by Scion Communications Corporation
by Scion Communications Corporation
Tetra software is a Japanese-language technology that allows users to connect telephone systems to other programs in order to streamline call center operations. The system can be used as an on-premise solution to improve dependability and security, or as a cloud-based system to meet the demands of enterprises as they grow. The cloud version provides versatility by allowing users to run several call centers from a single location. The CTI system provides a variety of applications, including call management and status retrieval. Tetra's solution also includes call recording, operator management, skill distribution, and report generating. Users can modify the system to include business-specific operation processes.
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Tetra's CTI system supports various applications, including status grasping and the managing of outgoing and incoming calls.
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for my 10000 people companyBy Scion Communications Corporation