Features

Functionality

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Total Features

10

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Advanced Features

  • Call Logging

  • Automatic Call Distribution

  • Call Monitoring

  • Call Recording

  • Call Routing

  • Computer Telephony Integration

  • Inbound Call Center

  • IVR / Voice Recognition

  • Outbound Call Center

  • Reporting/Analytics

Support

  • Email

  • Knowledge Base

Deployment

  • Cloud, SaaS, Web-Based

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TENIOS Cloud-PBX & ACD Categories on Zoftware

  • Call Center Software

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