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Queue Management
Call Logging
Call Monitoring
Call Scripting
Computer Telephony Integration
Call Recording
Automatic Call Distribution
IVR / Voice Recognition
Reporting/Analytics
Campaign Management
Alerts/Escalation
Progressive Dialer
Inbound Call Center
Outbound Call Center
Manual Dialer
Email
Help Desk
FAQs
Forum
Knowledge Base
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
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Text Based
$ 22
per user per month
Inbound
$ 52
per user per month
Call Center Software
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