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Talkdesk

By Talkdesk
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Features

Functionality

star4/5

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Total Features

12

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Advanced Features

  • Activity Dashboard

  • Agent Interface

  • Alerts / Escalation

  • Automatic Call Distribution

  • Call Center Management

  • Activity Tracking

  • Automatic Lead Distribution

  • AI/Machine Learning

  • Performance Metric

  • Knowledge Base Management

  • Workflow Managment

  • Virtual Assistant

Support

  • Email

  • Help Desk

  • FAQs

  • Forum

  • Knowledge Base

Deployment

  • Cloud, SaaS, Web-Based

  • Mobile - Android

  • Mobile - iPhone

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Talkdesk Pricing

  • CX Cloud Essentials

    $ 75

    per user per month
  • CX Cloud Elevate

    $ 95

    per user per month
See all 4 pricings of Talkdesk

Talkdesk Categories on Zoftware

  • Business Intelligence Tools

  • Call Center Workforce Management Software

  • Help Desk Software

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