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5/5
12
Activity Dashboard
Agent Interface
Alerts / Escalation
Automatic Call Distribution
Call Center Management
Activity Tracking
Automatic Lead Distribution
AI/Machine Learning
Performance Metric
Knowledge Base Management
Workflow Managment
Virtual Assistant
Email
Help Desk
FAQs
Forum
Knowledge Base
Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
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Verified Reviewer
N/A
Mar 19, 2023
Overall
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Tony Ricardo R.
Agent/World¿s Best Boss
Jun 27, 2023
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Emmanuel A.
Software Developer / CEO
Mar 5, 2023
Overall
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CX Cloud Essentials
$ 75
per user per month
CX Cloud Elevate
$ 95
per user per month
Ease of use
Out of 5
Breadth of features
Out of 5
Value for money
Out of 5
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