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Talkdesk

by Talkdesk

Talkdesk

by Talkdesk

Profile Information Last updated on: 1 July 2024

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Profile Information Last updated on: 1 July 2024

4.3out of 5(Overall)

4.7/ 5

Ease of Use

4.5/ 5

Breadth of Features

4.5/ 5

Value for Money

4.6/ 5

Customer Support

4.4/ 5

Ease of Implementation

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Claim Your Profile

Talkdesk

By Talkdesk

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Business-Intelligence

Alternatives

Categories Associated

Talkdesk Features

Features

Activity Dashboard
Agent Interface
Alerts / Escalation
Automatic Call Distribution
Call Center Management
Activity Tracking
Automatic Lead Distribution
AI/Machine Learning
Performance Metric
Knowledge Base Management
Workflow Managment
Virtual Assistant

Supports

Email
Help Desk
FAQs
Forum
Knowledge Base

Deployment

Cloud, SaaS, Web-Based