SurveySparrow

What is SurveySparrow?

SurveySparrow is a cloud-based customer experience solution that helps companies of all sizes create engaging feedback surveys. It includes a centralized dashboard from which users can import contacts and organize them into custom lists based on job titles, location, and age groups. SurveySparrow includes a reporting module that allows businesses to analyze feedback on each question and generate reports in real-time, providing visibility to improve the customer experience. Supervisors can create personalized surveys using built-in templates based on various variables and multiple logic-blocks, allowing businesses to improve communication with customers. It also includes engaging conversational forms and tools for respondents to quickly answer multiple questions, such as matrix questions, rank orders, and drop-down functionality.

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Competitive Advantage

SurveySparrow provides an horizontal platform that connects work across enterprise and unify conversations.