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Steam-connect

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Steam-connect Features

Key Features

15

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Features

  • Tick  Vector Icon Automatic Call Distribution

  • Tick  Vector Icon Call Scripting

  • Tick  Vector Icon Campaign Management

  • Tick  Vector Icon Manual Dialer

  • Tick  Vector Icon Predictive Dialer

  • Tick  Vector Icon Progressive Dialer

  • Tick  Vector Icon Computer Telephony Integration

  • Tick  Vector Icon Call Logging

  • Tick  Vector Icon IVR / Voice Recognition

  • Tick  Vector Icon Call Monitoring

  • Tick  Vector Icon Queue Management

  • Tick  Vector Icon Alerts / Escalation

  • Tick  Vector Icon Reporting/Analytics

  • Tick  Vector Icon Call Recording

  • Tick  Vector Icon Blended Call Center

Support

  • Tick  Vector Icon Email

  • Tick  Vector Icon Help Desk

  • Tick  Vector Icon Knowledge Base

Deployment

  • Tick  Vector Icon Cloud, SaaS, Web-Based

  • Tick  Vector Icon Desktop - Mac

  • Tick  Vector Icon Desktop - Windows

  • Tick  Vector Icon Desktop - Linux

  • Tick  Vector Icon Desktop - Chromebook

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Steam-connect Categories on Zoftware

  • Call Center Software

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