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RingCentral Contact Center is an omnichannel solution that allows customers to communicate with your company via voice, chat, social media, SMS, email, and other channels. Intelligent IVR and self-service options that are tightly integrated with smart routing functionality allow customers to connect to the agent who can best handle their needs more quickly. Leading-edge tools assist you in optimizing staff scheduling, improving call-center efficiencies, surveying customers, and more.
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RingCentral Contact Center works seamlessly with Salesforce and other popular CRM platforms.
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Key Features
21
1 categories
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Verified User Rating
Access Controls/Permissions
Alerts/Notifications
Audio Calls
Collaboration Tools
Electronic Hand Raising
File Sharing
Meeting Management
Mobile Access
RingCentral Contact Center
By RingCentral
Access Controls/Permissions
Alerts/Notifications
Audio Calls
RingCX Intelligent Contact Center
$ Contact Sales
per user per month
RingCentral Contact Center Enterprise
$ Contact Sales
per user per month
Call Center Software
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RingCentral Contact Center Demo
Attention RingCentral Contact Center Team Members!
By RingCentral
Exclusively for RingCentral Contact Center's team, this is your opportunity to manage your product's narrative and interact with your audience.