RingCentral Contact Center

By RingCentral

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RingCentral Contact Center Overview

What is RingCentral Contact Center ?

RingCentral Contact Center is an omnichannel solution that allows customers to communicate with your company via voice, chat, social media, SMS, email, and other channels. Intelligent IVR and self-service options that are tightly integrated with smart routing functionality allow customers to connect to the agent who can best handle their needs more quickly. Leading-edge tools assist you in optimizing staff scheduling, improving call-center efficiencies, surveying customers, and more.

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Competitive Advantage

RingCentral Contact Center works seamlessly with Salesforce and other popular CRM platforms.

Website

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RingCentral Contact Center Integrations

Microsoft Excel
Dropbox Business
Microsoft 365
Zoho CRM
FreshDesk
Zendesk

Support Email

Categories (1)

Call Center Software

Features

Features

Key Features

21

1 categories

Unrated

Verified User Rating

Access Controls/Permissions
Alerts/Notifications
Audio Calls
Collaboration Tools
Electronic Hand Raising
File Sharing
Meeting Management
Mobile Access

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RingCentral Contact Center Features

Access Controls/Permissions
Alerts/Notifications
Audio Calls

See all features of RingCentral Contact Center

RingCentral Contact Center Pricing

RingCX Intelligent Contact Center
$ Contact Sales
per user per month
RingCentral Contact Center Enterprise
$ Contact Sales
per user per month

See all 2 pricings of RingCentral Contact Center

RingCentral Contact Center Categories on Zoftware

Call Center Software

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