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RingCentral Contact Center

By RingCentral

Solution Matching SoftwareRingCentral Contact Center Overview

What is RingCentral Contact Center ?

RingCentral Contact Center is an omnichannel solution that allows customers to communicate with your company via voice, chat, social media, SMS, email, and other channels. Intelligent IVR and self-service options that are tightly integrated with smart routing functionality allow customers to connect to the agent who can best handle their needs more quickly. Leading-edge tools assist you in optimizing staff scheduling, improving call-center efficiencies, surveying customers, and more.

Best for Company who are

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Competitive Advantage

RingCentral Contact Center works seamlessly with Salesforce and other popular CRM platforms.


RingCentral Contact Center Integrations

  • Microsoft Excel

    Microsoft Excel

  • Dropbox Business

    Dropbox Business

  • Microsoft 365

    Microsoft 365

  • Zoho CRM

    Zoho CRM

  • FreshDesk


  • Zendesk


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Categories (1)

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Key Features


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Category Vector Icon Verified User Rating

  • Tick  Vector Icon Access Controls/Permissions

  • Tick  Vector Icon Alerts/Notifications

  • Tick  Vector Icon Audio Calls

  • Tick  Vector Icon Collaboration Tools

  • Tick  Vector Icon Electronic Hand Raising

  • Tick  Vector Icon File Sharing

  • Tick  Vector Icon Meeting Management

  • Tick  Vector Icon Mobile Access

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RingCentral Contact Center logo

RingCentral Contact Center

By RingCentral

RingCentral Contact Center Features

  • Blue Tick Icon

    Access Controls/Permissions

  • Blue Tick Icon


  • Blue Tick Icon

    Audio Calls

See all features of RingCentral Contact Center

RingCentral Contact Center Pricing

  • RingCX Intelligent Contact Center

    $ Contact Sales

    per user per month

  • RingCentral Contact Center Enterprise

    $ Contact Sales

    per user per month

See all 2 pricings of RingCentral Contact Center

RingCentral Contact Center Categories on Zoftware

  • Call Center Software

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