RingCentral Contact Center

By RingCentral

0 reviews



What is RingCentral Contact Center ?

RingCentral Contact Center is an omnichannel solution that allows customers to communicate with your company via voice, chat, social media, SMS, email, and other channels. Intelligent IVR and self-service options that are tightly integrated with smart routing functionality allow customers to connect to the agent who can best handle their needs more quickly. Leading-edge tools assist you in optimizing staff scheduling, improving call-center efficiencies, surveying customers, and more.

Best for Company who are

All Segment

Competitive Advantage

RingCentral Contact Center works seamlessly with Salesforce and other popular CRM platforms.


RingCentral Contact Center Integrations

  • logo

    Microsoft Excel

  • logo

    Dropbox Business

  • logo

    Microsoft 365

  • logo

    Zoho CRM

  • logo


  • logo

    Zendesk Suite

Support Email


Advanced Features

Total Features


2 categories


Verified User Rating

  • Access Controls/Permissions

  • Alerts/Notifications

  • Audio Calls

  • Collaboration Tools

  • Electronic Hand Raising

  • File Sharing

  • Meeting Management

  • Mobile Access

Have you used RingCentral Contact Center and would like to share your experience with others ?

RingCentral Contact Center Categories on Zoftware

  • Cloud Pbx

  • Call Center Software

Did you find it Useful