RingCentral Contact Center
by RingCentral
by RingCentral
Profile Information Last updated on: 13 July 2024
Profile Information Last updated on: 13 July 2024
We help make selecting a software for your business effortless, economical and efficient.
by RingCentral
by RingCentral
Profile Information Last updated on: 13 July 2024
Profile Information Last updated on: 13 July 2024
RingCentral Contact Center is a cloud-based platform that enhances modern contact centers' efficiency and effectiveness. It integrates inbound capabilities, workforce optimization, and unified communications into a single solution. Key features include omnichannel routing, advanced workforce engagement management tools, robust analytics, and outbound calling features. The platform is developer-friendly, with APIs and integration options for customization. It also adheres to major security standards like PCI DSS, GDPR, and HIPAA.
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Verified User RatingBy RingCentral