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Pega-Customer-Service logo

Pega-Customer-Service

by Pegasystems

star
3.5out of 5 (279)
3.5/ 5
Ease of Use
4.8/ 5
Breadth of Features
4.6/ 5
Value for Money
4.2/ 5
Customer Support
3.4/ 5
Ease of Implementation

Pega-Customer-Service Features

10

Features

2

Categories

3.5

Verified User Rating

Features

  • Customer Engagement
  • Email Management
  • Live Chat
  • Performance Metrics
  • Predictive Analytics
  • Reporting/Analytics
  • Social Media Integration
  • Surveys & Feedback
  • Usage Tracking/Analytics
  • Workflow Management

Supports

  • Email
  • Help Desk
  • FAQs
  • Forum
  • Knowledge Base

Deployment

  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone

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Pega-Customer-Service logo

Pega-Customer-Service

By Pegasystems

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