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Pega-Customer-Service
By Pegasystems
Pega-Customer-Service Features
Key Features
10
Verified User Rating
Features
Customer Engagement - Email Management
- Live Chat
- Performance Metrics
- Predictive Analytics
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback
- Usage Tracking/Analytics
- Workflow Management
Support
- Email
- Help Desk
- FAQs
- Forum
- Knowledge Base
Deployment
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
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Pega-Customer-Service Categories on Zoftware
Customer Service Software
Sales Acceleration Software
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Pega-Customer-Service Demo
