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Pega-Customer-Service

By Pegasystems
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Pega-Customer-Service Features

Key Features

10

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Features

  • Tick  Vector Icon Customer Engagement

  • Tick  Vector Icon Email Management

  • Tick  Vector Icon Live Chat

  • Tick  Vector Icon Performance Metrics

  • Tick  Vector Icon Predictive Analytics

  • Tick  Vector Icon Reporting/Analytics

  • Tick  Vector Icon Social Media Integration

  • Tick  Vector Icon Surveys & Feedback

  • Tick  Vector Icon Usage Tracking/Analytics

  • Tick  Vector Icon Workflow Management

Support

  • Tick  Vector Icon Email

  • Tick  Vector Icon Help Desk

  • Tick  Vector Icon FAQs

  • Tick  Vector Icon Forum

  • Tick  Vector Icon Knowledge Base

Deployment

  • Tick  Vector Icon Cloud, SaaS, Web-Based

  • Tick  Vector Icon Mobile - Android

  • Tick  Vector Icon Mobile - iPhone

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Pega-Customer-Service Categories on Zoftware

  • Customer Service Software

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  • Sales Acceleration Software

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