Features

Functionality

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Total Features

8

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Advanced Features

  • Automatic Call Distribution

  • Call Logging

  • Call Monitoring

  • Progressive Dialer

  • Call Recording

  • Computer Telephony Integration

  • IVR/Voice Recognition

  • Reporting/Analytics

Support

  • Email

  • Help Desk

  • Forum

Deployment

  • Cloud, SaaS, Web-Based

  • Desktop - Windows

  • Mobile - Android

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Ozonetel CloudAgent Categories on Zoftware

  • Call Center Software

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