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Outreach

By Outreach
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1 reviews
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Outreach Features

Functionality

star1/5

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Key Features

12

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Features

  • Tick  Vector Icon Lead Qualification

  • Tick  Vector Icon Predictive Analytics

  • Tick  Vector Icon Communication Management

  • Tick  Vector Icon Audio/Video Recording

  • Tick  Vector Icon Lead Management

  • Tick  Vector Icon Drag & Drop

  • Tick  Vector Icon Data Management

  • Tick  Vector Icon Calendar Management

  • Tick  Vector Icon Interaction Tracking

  • Tick  Vector Icon Performance Management

  • Tick  Vector Icon Pipeline Management

  • Tick  Vector Icon Sales Onboarding & Training

Support

  • Tick  Vector Icon Email

  • Tick  Vector Icon Help Desk

  • Tick  Vector Icon FAQs

  • Tick  Vector Icon Forum

  • Tick  Vector Icon Knowledge Base

Deployment

  • Tick  Vector Icon Cloud, SaaS, Web-Based

  • Tick  Vector Icon Desktop - Windows

  • Tick  Vector Icon Mobile - Android

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Reviewers who mentioned features said :

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Stavroula Tsoka

N/A

Oct 18, 2022

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1/5
The interface is not user friendly and the reporting is awful and very limited. For example, if I want to see all the calls that my agents did during the day but remove things like no number/bad number, this is not possible at all. When there is an issue, you will never get an actual reply from their CS team. They are trying to exhaust you with pointless questions and close the ticket as replied. This is not about actually offering a solution but mostly being compliant with SLAs that they have "committed" to. The only way you can have a semi good experience with them is only if you have salesforce (which is a serious company) and due to the good integration with the two platforms, you do not need to do many things within the outreach environment. Also, if you want to monitor the meetings that your SDRs are booked via reporting, well, these update after 72 hours, which is absolutely laughable for a company. This is a bunch of silicon valley dreamers who fantasize a different platform when they sell it compared to what the tool can actually do.

Outreach Pricing

  • Custom

    Free

See all 1 pricings of Outreach

Outreach User Ratings

  • Ease of use

    Out of 5

  • Breadth of features

    Out of 5

  • Value for money

    Out of 5

Outreach Categories on Zoftware

  • Financial Management Systems

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  • Marketing Software

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  • Revenue Cycle Management Software

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  • Sales Acceleration Software

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