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Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention. With Observe.AI, contact centers can surface intelligence across every interaction, giving employees highly accurate, actionable feedback using baked-in coaching and evaluation workflows, and improve key business metrics across every customer touchpoint.
Mid Market (100-500)
Collections, BPOs, Financial, Insurance, Travel & Hospitality, Retail, and Consumer Healthcare
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How is Observe.AI in terms of value for money?for my 10000 people company
How is Observe.AI in terms of ease of use?for my 10000 people company