NICE Satmetrix is a company that provides Voice of the Customer (VOC) solutions. Their VOC solution is the only complete and integrated holistic VOC solution that drives performance outcomes from the contact center and beyond1. They offer a complete and unified platform on the market that empowers you to drive dynamic omnichannel experiences. NICE Satmetrix’s smart technology monitors users’ behavior and triggers pop-up surveys to capture customer loyalty or satisfaction after a key interaction or activity, such as a purchase or support inquiry.

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NICE Satmetrix business solutions combine innovative technology, proven expertise, and industry best practices in customer experience solutions that deliver results.