MailerLite Features

I've been using MailerLite for my email marketing campaigns and have been very impressed with how easy it is to use and how efficient it is. The drag-and-drop editor makes it easy to create visually appealing emails, and the automation features have saved me time and increased engagement with my audience. Plus, the customer support team is always quick to respond and helpful with any questions I have. Overall, I highly recommend MailerLite for any business looking to improve their email marketing.

I recently found Mailerlite through a YouTube video and thought it looked like a comprehensive and reasonably priced tool for mailer campaigns, so I signed up for the premium membership. I was particularly interested in the form functionality and grouping of subscribers, so I spent some time learning the ropes and did a few test subscriptions to make sure it was all working fine. However, I then got a lockout message saying "Your account could not be confirmed." After reading through their customer service pages, I found that my account had been rejected by an automated process. I also found that the company quotes a 1% unsubscribe rate as "too much". I eventually found a contact form and explained my position and what I was seeking to do with the product. However, I only received an automated response saying that accounts are reviewed by an automated tool and that it is too complex to try and explain this to a customer. The response also said that this was a final decision and that there would be no further response. Overall, I think Mailerlite has potential, but I think they are going about their business the wrong way. As such, I can't recommend this product to other businesses or clients. I have a few suggestions for them: 1) Customers should be refunded for plans if they are going to play "God" after account creation and just slam accounts without much support or guidance. I'd also recommend just being open, honest and upfront with customers - be supportive and help them. 2) Email support is a bit 2010. It's worthwhile investing in some live support for customers so that a better experience can be delivered - show a bit of customer obsession here. 3) Worthwhile doing a run through of your Help pages - they just loop unfortunately.

This is a great platform for beginners. It is easy to use and has a lot of features.