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by LiveVox
by LiveVox
LiveVox is a cloud-based contact center platform for small and medium-sized businesses that aims to automate customer support across channels, increase satisfaction, and reduce churn. It enables businesses to provide 24/7 automated customer support across channels thanks to its pre-integrated practical AI capabilities. CRM data, scripts, and knowledge bases are integrated into the platform's integrated technology suite for a better agent and customer experience. All interactions via various channels such as voice, email, SMS, and webchat are automatically linked into a thread to provide a complete picture of all previous interactions. Agents learn and improve with the help of automated scorecards, detailed feedback, and targeted training and coaching programs.
All Segment
The LiveVox platform unifies Omnichannel Communications, CRM, AI, and Workforce Optimization.
per User per Month
per User per Month
per Company per Month
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for my 10000 people companyBy LiveVox