By JustCall
Updated On 27th Sep 2024
بواسطة JustCall
JustCall is a comprehensive cloud-based communication platform designed to enhance customer interactions for businesses of all sizes. It offers a wide array of features including inbound and outbound call management, SMS/MMS messaging, and an AI-driven SMS Copilot for streamlined communication workflows. The platform supports versatile sales dialers, SMS workflows, live monitoring, sentiment analysis, and seamless CRM integrations, making it a powerful tool for sales and support teams. JustCall provides global phone numbers across 70+ countries, enabling businesses to establish a local presence worldwide. Its integration capabilities are extensive, supporting over 100 CRMs and essential business tools, which facilitates workflow automation and team coaching within a unified interface. The platform is recognized for its ease of use, offering features like auto-attendants, call forwarding, call logs, call analytics, and personalized greetings. Additionally, JustCall's advanced features include outbound auto dialers, call routing strategies, appointment schedulers, and conversation intelligence, which leverage conversational AI to optimize sales and support processes. With real-time supervision and call recording, JustCall ensures quality assurance and offers valuable insights into agent performance and customer satisfaction. Overall, JustCall empowers customer-facing teams with real-time AI insights and robust communication tools to streamline operations and elevate customer interactions.
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