Customer Support: Users have reported positive experiences with customer support, noting that inquiries are handled quickly and efficiently.

Additional Features: The software offers useful features such as detailed reports, a Google plugin for quick checks, and support for LMS integrations like Moodle and Canvas.

Versatility: Copyleaks supports multiple file types and languages, which is appreciated by users who require flexibility in their plagiarism checks.

Accuracy: The software is praised for its high accuracy in detecting plagiarism and AI-generated content, which is beneficial for improving writing skills.

Ease of Use: Many users find Copyleaks to be user-friendly with a straightforward interface, making it easy to upload documents and check for plagiarism.

Limited Free Access: The free version is limited, which can be a drawback for users who need to conduct multiple checks.

Stability and Bugs: Some reviews mention that the tool is not stable and has bugs, particularly in detecting duplicate sources, which affects its reliability.

False AI Flags: A number of users have experienced issues with the software incorrectly flagging human-written content as AI-generated, leading to dissatisfaction

Cancellation Issues: There are reports of difficulties in canceling subscriptions, with users mentioning that the process is not straightforward.

Slow Processing: Some users have noted that the software can be slow, especially when scanning larger documents, which can be frustrating.