Planning and Assessment: Define objectives, budget, and scope. Identify key stakeholders and evaluate current content management processes.

Installation and Configuration: Install Alfresco on the desired infrastructure (cloud, on-premises). Configure the system according to business requirements.

Customization: Adapt Alfresco to business needs, possibly including workflow customization, UI adjustments, and integrating with other systems (like CRM or ERP).

Data Migration: Transfer existing content to Alfresco, ensuring data integrity and organization.

Testing: Conduct thorough testing to ensure all configurations and customizations function correctly.

Training: Provide training sessions for end-users and administrators.

Go-Live: Launch the system while monitoring performance and resolving any arising issues.

Document Management: Custom workflows, metadata, and document types.

Integration: Work with APIs for integration with CRM, ERP, and other applications.

User Interface: Branding and design modifications to match company identity.

Business Logic: Custom rules and processing logic can be developed.

Setup Fees: Varies based on implementation complexity; could range from thousands to tens of thousands of dollars.

Licensing Fees: Depending on the deployment model (cloud or on-premises).

Maintenance: Some contracts may require annual fees based on usage or size of implementation (typically 15-20% of the license cost).

Support Charges: Can range widely, depending on the level of support (standard to premium).

User Training: Typically includes beginner to advanced sessions to familiarize users with the system functionalities.

Administrator Training: Focuses on system management, user administration, and workflow customization.

Documentation: Access to manuals, online resources, and user forums.

Support Options: Vary from ticket-based support to premium options with dedicated account managers.

Data Encryption: Supports encryption at rest and in transit using industry-standard protocols.

Authentication and Access Control: Role-based access controls (RBAC), user roles, and permission settings.

Audit Trails: Logs activities for security auditing and compliance tracking.

Compliance Frameworks: Aligned with relevant standards, which adds a layer of security.

Release Cycle: Major updates typically occur once a year, with minor updates released more frequently as needed (often quarterly).

Patch Management: Regular security updates and bug fixes are deployed to maintain system integrity.

Data Ownership: Users retain ownership of their content; Alfresco does not claim rights over user-generated data.

Scalability: The platform can be scaled up or down based on user volume, content volume, and system resources.

Renewal Terms: Contract duration varies (often annual), with options for renewal at the end of the term; parties should review terms prior to expiration.

ISO 27001: Information security management.

GDPR: Data protection and privacy in the European Union.

HIPAA: Ensures healthcare information privacy (if applicable).