3dcart Features

I was a little confused when I first signed up, but I got a call from a 3d cart employee who walked me through the process and explained everything I needed for my website. So far I've been really happy with it!

I was extremely frustrated and disappointed when I first started trying to set up my store on 3dCart. I had to migrate a large site from another server with a deadline, and I didn't get much technical help at the start. However, I found 3dCart's online knowledge base and help icons to be quite intuitive and straightforward. I also appreciate that their support staff is available 24/7. I've had to turn to other friends and consultants for answers and solutions that I would rather have gotten from 3dCart, but I am feeling more confident that it may work out.

I'm not great with computers, so there have been times when I've needed help right away. I've been put on hold for a long time (1 1/2 hours last time) and then disconnected, which is really frustrating. We're a small company with just two people, so we don't have an IT department. We have to rely on 3dcart for help.