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Support that goes beyond the basics- L1 and L2 assistance.

Voice. Live Chat. Email.

Connect with our US-based specialists and become a customer-centric company. Get live chat, email and voice support. With over 15 different languages.

L1-L2

Customer assistance services by Zoftware.

Customers make or break your business. With our specialists, you don't have to think about the second part. Let's make your business and break the cycle of bad services.

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A brief call to understand your employee engagement journey. So we can take notes.

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A Connection to an engagement expert to walk you through innovations, trends, recognition, tactics and more. So you understand us more.

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A session with insights and takeaways to determine further requirements and partnerships. So you can continue to grow.

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A demo customised just for your requirements. So, you can test what we got.

Committed Customer Support

  • Committed to supporting you with the technical highs and lows so you don't have to worry about getting bad feedback.
  • Offering you L1 support so we can become the first point of contact for your users who need assistance.
  • From basic troubleshooting to problem-solving, we got your back.
  • And if your requirements call for deeper understanding and expertise with higher technical experience. Our L2 support team would always be here.
  • Your technical issues are ours and we treat them like it. Our experts would make sure that your business keeps running smoothly.

14X

Increase Sales Probability

1,500,000+

Better Customer Interactions Delivered

24*7

Support Provided

Pricing

Choose the right plan for your business needs. Affordable and transparent support plans to manage your technical operations.

Cost per dedicated agent per month(USD)

Select modes of Communication

Select region of service delivery

Select support language

Calculate pricing according to your needs.

Just a few steps and get your free price.

Here you go.

Cost per tickets raised(USD)

Voice, Chat & Email (Shared Resources)

Select region of service delivery

Select support language

Calculate pricing according to your needs.

Just a few steps and get your free price.

Here you go.

Have any question? Feel free to contact on aayushman@zoftwarehub.com

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